Monday, October 15, 2007

Megan Davis: Meaningful Quote

"Miscommunication is the normal state of affairs in human communication. . . miscommunication and unintentional communication are to be expected for they are the norm." (Steven Axley p. 432) 31.

In chapter 2, the approaches to organizational communication breaks down in to three sections. The second section is transaction process. In this model people engaged in a conversation are both sending and receiving messages, (encoding and decoding). In this model, it is expected that there will be miscommunication. It is further stated that this miscommunication is a benefit to communication in general. It avoids conflict, and generates new ideas. I am not naive enough to believe that miscommunication never happens. Nor am I blind to the fact that the only way we can assume to be understood is through the use of nonverbal cues, but I do believe that when conversing it is the point to understand on another. As we will see in my next posting, what happens when miscommunication occurs.

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